FAQ

Questions?

TICKETING FAQ

Ticketing Info – You’ve got questions, we’ve got the answers! Generally, everything you need to know about your ticket to the show.


Admission is managed by your e-ticket (either a printout or on your mobile phone) matched against your ID. We then give you a wristband to wear which is vital for entering the event. If you are unable to print your tickets before the event and you can’t find your e-ticket on your phone, please bring your order number and photo ID to the on-site box office located at the entrance.

If we are not able to open due to Government restrictions due to COVID-19 all customers who have purchased advance tickets will be contacted and offered refunds or exchanges. 

Customers who purchased tickets for the show (should it be cancelled) will be fully refunded or they can hold their tickets for the rescheduled date. In light of these extraordinary times, tickets will be valid for 12 months from the date of issue. 

Credit can be redeemed as full or part payment of tickets/ passses, subject to availability, and can be redeemed in person and by telephone but not online. We cannot however refund tickets/passes or booking fees for purchases if DesignerCon London does take place but you were not able to attend for any other reason.


Each ticket is for one person, but you can re-enter the show anytime (with ID against information on our scanners) so one ticket cannot be shared between friends or the sad person with no spare cash. The wristbands we put on you have to be worn and left on if you want to return the next day. Please don’t remove your wristband and give it to someone else. Demand for tickets will be high. DesignerCon LA attracts over 40,000 visitors so we are expecting a sell out for the much anticipated London event. If someone offers to sell you tickets online, say no. Buy fresh ones from our official box office.

 

If one person buys a bunch of tickets, they will all be issued in the buyer’s name. That’s no problem as long as each ticket is used once by one person. 

We check names against barcodes on each wristband / laminate.

You can purchase the tickets directly from us through our ticketing platform here.

Alternatively our tickets are sold separately through AXS Ticketing and various ticketing agents.

This is for your security and so we can get advance ticket buyers seamless access to ExCeL London. If you need a refund because you made a mistake in ordering please contact the point of purchase.

Tickets are available at the door and they will cost a bit more than buying them beforehand.

General Admission Tickets at the door will cost £25.00/person instead of £20.00.

We are expecting the show to be busy as it will be one of the first consumer shows staged in London after the nationwide lockdown. 

Therefore we would advise pre-booking to avoid disappointment as tickets will be limited.


Will arrive by email. If you don’t get your ticket
  1. Check your spam Check you are looking at the right email account
  2. Contact us with your order details and we will check our accounts

You can show your ticket as a printout or on your smartphone. Once the barcode has been scanned, you will get your wristband or VIP laminate which means the ticket is then used and invalidated. If you’ve bought multiple tickets, you can share them out to your group, but each one can only be used once.
Questions?

EVENT FAQ

You’ve got questions, we’ve got the answers! Generally, everything you need to know about the show.


Having fun and meeting all your favorite artists, designers, manufacturers, and vendors! Designer Con was founded in 2006 under the name Vinyl Toy Network. The show was created to bring together artists, manufacturers, distributors, and retailers in the vinyl toy/collectible figures market. The first show was in an 1,100 sq. ft. meeting room at the Pasadena Convention Center and has now grown into over 300,000 sq. ft. with over 700 vendors, art & custom shows, live demonstrations, and much more. DesignerCon now incorporates everything in the world of design including apparel, plush, printing, sculpture, designer toys, and art ranging from fine to urban.

The hugely successful show hailing from the USA is making its UK debut in 2021.

DesignerCon London 2021 is a three day event on August 20th, 21st & 22nd, 2021.

On Friday, 20th August, is the VIP Preview nights which is strictly for VIP ticket holders. Hours for VIP night are 5pm – 8pm on 20th August 2021.

Show hours on Saturday are 10 am to 6 pm and Sunday 10 am to 5 pm.

VIP ticket holders will be able to enter the event first and will be given priority access on both Saturday & Sunday.

 

VIP Tickets – £50.00/person Includes :-

  • VIP Preview Night Access on Fri, 20 August 5pm-8pm
  • Three Day Event Access

General Admissions – £20.00/person Includes : –

  • Two day Event access on Saturday, 21 August 2021 & Sunday, 22 August 2021
  • Children below 12 years old access for free

Student Admission – £10.00/person

  • Access on Sunday, 22 August 2021 only
  • Student ID required

Ticket prices are at the Door

  • General Admission -£25.00/person

Yes! Please check the Exclusives Page for a current list and remember that some vendors wait until the day of the show to release their exclusives.

Friday, 20 August – VIP Preview Night

  • 5pm to 8pm
  • Only for VIP Ticket Holders, Registered Media & Industry People.

Saturday, 21 August

  • 10am to 6pm
  • VIP & General Admission Ticket Holders
  • Priority access will be given to VIP Ticket Holders

Sunday, 22 August

  • 10am to 5pm
  • VIP, General & Student Ticket Holders
  • Students will need to present a valid Student ID
  • Priority access will be given to VIP Ticket Holders

If you feel your company fits into the show, then yes! Just head over to our Vendor Info page to sign up! If you’re not sure, feel free to email info@designerconlondon.co.uk and ask. We are always looking for new companies to help diversify the show!


We will have a hotel available for our show soon.

As the show has grown over the years, we realized that the art behind the vinyl toy movement and some of the elements that helped put together VTN are out of the “vinyl toy” scope. Frankly, the name was too restrictive and we wanted people to know that the show includes not only vinyl toy companies, but companies from all aspects of design and art including clothing, printing, plush, etc. You can check out pictures from past shows on our flickr.

We offer many sponsorship opportunities from small to large. You do not have to be a vendor to sponsor. If you are interested in being part of DesignerCon by sponsoring us please contact us at info@designerconlondon.co.uk . We are always open to hearing sponsorship ideas as well.

Mailing Address

DesignerCon London
34 Westway,
Caterham On The Hill,
Surrey,
CR3 5TP
United Kingdom

Show Location

ExCeL London
Royal Victoria Dock,
1 Western Gateway,
Royal Docks,
London E16 1XL,
United Kingdom

Email

Email questions to:
info@designerconlondon.co.uk

Stay Updated

If you would like to be notified on our 2022 event details, join our mailing list so we can send you details about our next event!